Privacy Policy
Last Updated: March 2026
Welcome to the Parkland by the River promotional website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit your details via our lead capture forms, or interact with our advertisements across platforms like Google Ads and Meta (Facebook/Instagram) Ads.
1. Information We Collect
We may collect personal identification information from you in several ways, including when you visit our site, fill out a registration form, or click on a WhatsApp contact button. The data we collect includes:
- Personal Information: Name, Email Address, and Phone Number (collected voluntarily when you request E-Brochures, pricing lists, or layout plans).
- Usage Data & Tracking: IP address, browser type, device details, and interaction data (such as time spent on site). This is collected automatically to measure advertising effectiveness and prevent fraudulent bot submissions.
2. How We Use Your Information
We use your data for the following essential purposes:
- Service Delivery: To send the requested Parkland by the River floor plans, pricing packages, and project details via WhatsApp or Email.
- Direct Communication: To respond to your inquiries and schedule appointments for showroom viewings in Permas Jaya.
- Marketing Optimization: To track conversion events from Google Ads and Meta Ads, allowing us to provide more relevant property recommendations to interested users.
- Automation: To sync your inquiry with our secure lead management system for faster response times.
3. Cookies and Tracking Pixels
This site utilizes “cookies,” Google Analytics tags, and Meta Pixels. These technologies help us recognize your browser and capture certain information to analyze web traffic. Specifically, they allow us to see which project features (e.g., specific layouts or location maps) are most relevant to our visitors.
You may choose to set your web browser to refuse cookies, though some parts of the site functions may not work properly as a result.
4. Data Sharing and Disclosure
We value your trust and **do not sell or rent** your personal data to third-party telemarketers. We only share information with:
- Real Estate Professionals: Authorized IQI agents representing Parkland by the River who assist with your property purchase.
- Technical Partners: Service providers who maintain our website and CRM systems under strict confidentiality agreements.
- Legal Authorities: Only when required by Malaysian law to comply with legal processes or protect our rights.
5. Data Protection
We implement robust data collection and processing security measures to protect your information against unauthorized access or alteration. Your data is stored within secured environments protected by encryption protocols.
6. Your Control Over Data
You have the right to request access to the data we hold about you or ask for its deletion. If you no longer wish to receive project updates for Parkland by the River, you may opt-out at any time by notifying our agents via WhatsApp or clicking “unsubscribe” in any email communication.
7. Third-Party Links
Our site may contain links to external sites (such as the official developer portal or Google Maps). We are not responsible for the privacy practices or content of these external websites.
8. Changes to This Policy
We reserve the right to update this policy as project details or regulations change. The “Last Updated” date at the top will reflect the most recent changes. We encourage periodic review of this page.
9. Contact Us
If you have any questions regarding this Privacy Policy or your data, please reach out to us:
- Project: Parkland by the River (Permas Jaya)
- Email: ask@parklandbytheriver.my
- Phone/WhatsApp: +60 10-800 3817
- Office: Johor Bahru, Malaysia
